Feature
Consent Capture
Collect a clear decision with the notice, purpose, channel, and time that give it context.
A decision without its surrounding notice and purpose is difficult to interpret later. Teams can struggle to explain what a person saw when they made a choice.
What Consent Capture does
Consent capture records an individual’s affirmative, negative, or unselected decision at a consent touchpoint.
A decision without its surrounding notice and purpose is difficult to interpret later.
It presents the relevant notice and purpose, receives a decision, and records decision state, timestamp, channel, and context.
Why Consent Capture matters
A decision without its surrounding notice and purpose is difficult to interpret later.
Teams can struggle to explain what a person saw when they made a choice.
Separate forms and channels can leave incomplete decision records.
How Consent Capture works
- Start a journey at a web, app, assisted, or other touchpoint.
- Present the notice and the purposes in scope.
- Receive the person’s decision.
- Attach channel, time, and journey context.
- Create the consent record for later use.
Key capabilities
- Notice and purpose presentation
- Decision-state recording
- Channel and journey context
- Timestamped consent records
- Assisted and digital touchpoints
Configuration & controls
Define the journeys, purposes, notice references, decision choices, and context fields each touchpoint should collect.
Workflow & architecture
The capture point creates the first decision record; lifecycle, repository, and downstream systems use that record rather than recreating the interaction.
Consent capture collects the initial decision and its context. Lifecycle management changes state later; versioning identifies the presented text; the repository retrieves stored records.
Integrations
Capture can be placed in customer journeys or connected to systems that need to submit a decision and its context. The precise connection depends on the application design.
Security & audit
Useful records include the presented notice reference, purpose, decision, timestamp, channel, and journey identifier.
Implementation
- Inventory consent touchpoints.
- Set notice and purpose references for each journey.
- Map required context fields.
- Test affirmative, negative, and abandoned paths.
- Review captured records with process owners.
Related features
Product context
Consent Capture is a capability withinConsentifyAI's Consent Management Platform. Use the product page for commercial evaluation; this page explains the operational capability.
Solution context
See how this capability can support a broader business or compliance problem on therelated solution page.
Industry context
For sector-specific journey patterns, explore therelated industry page.
DPDP context
This feature page explains the product capability. Related DPDP glossary pages own the legal and regulatory explanation. The capability can support operational implementation; it does not by itself guarantee legal compliance.
FAQ
What is consent capture?
Consent capture records an individual’s affirmative, negative, or unselected decision at a consent touchpoint. It presents the relevant notice and purpose, receives a decision, and records decision state, timestamp, channel, and context.
How does digital consent capture work?
It presents the relevant notice and purpose, receives a decision, and records decision state, timestamp, channel, and context. Typical sequence: 1) Start a journey at a web, app, assisted, or other touchpoint; 2) Present the notice and the purposes in scope; 3) Receive the person’s decision; 4) Attach channel, time, and journey context; 5) Create the consent record for later use.
What information should be captured with consent?
Useful records include the presented notice reference, purpose, decision, timestamp, channel, and journey identifier.
How can organizations capture consent across multiple channels?
Define the journeys, purposes, notice references, decision choices, and context fields each touchpoint should collect. It presents the relevant notice and purpose, receives a decision, and records decision state, timestamp, channel, and context.
How should consent decisions be recorded?
Define the journeys, purposes, notice references, decision choices, and context fields each touchpoint should collect. It presents the relevant notice and purpose, receives a decision, and records decision state, timestamp, channel, and context.
Who should own consent capture?
Ownership usually sits with the team accountable for the affected journey and policy, with privacy operations providing governance oversight. Define the journeys, purposes, notice references, decision choices, and context fields each touchpoint should collect.
What should be configured first for consent capture?
Define the journeys, purposes, notice references, decision choices, and context fields each touchpoint should collect.
Does consent capture guarantee DPDP compliance?
No. consent capture can support operational implementation of consent capture, but it does not by itself guarantee DPDP compliance because legal obligations depend on the organization’s processing context and controls.
See consent capture in your consent operations
Discuss how privacy operations and product teams can use consent capture to address a decision without its surrounding notice and purpose is difficult to interpret later.
Book a Demo